They don’t have a Twitter account so here are the contact details of Maynilad just in case you want to escalate your complaints to them:

MAYNILAD
MWSS Compound, Katipunan Avenue, Balara, Quezon City

 

 Head Office Trunkline: 981-3333

 

 Customer Complaints and Inquiries: Maynilad Hotline 1626

 

 E-mail Address : customer.helpdesk@mayniladwater.com.ph.

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Comments

14 Responses to “Got any complaints against Maynilad? Contact them here.”

  1. shiela on September 5th, 2011 4:53 am

    im complaining on the cemented portion done in bayanan, what they cemented was the portion where the water flow going to drainage. now, water get stuck in passage way!

  2. alabangbulletin on September 5th, 2011 4:56 am

    email away:)

  3. cazper on September 21st, 2011 11:44 am

    mam maxima malapad cavite brnch biyan nyo naman ng leksyun ung mga employee nyo na nagpuputol sa ilaya las pinas ng maging patas cla pag ala kang pang lagay puputulan ka pero pag my panglagay ka na pera hindi ka nila puputulan nasasanay na cla na parating anito taon na binibilang khit mag complain kami useless lang kaya nag email nalang kami sa inyo

  4. chris on November 10th, 2011 12:29 pm

    Sobra perwisyo ang dinudulot sa amin dito sa las pinas area ng paghuhukay na ginagawa ng Maynilad. Sa harap ng bahay, eh, dapat naman inaagad ang pagaayos ng mga nabungkal. Paano makakapasok ang kotse sa garahe. Perwisyo na sa sandamakmak na lubak sa route mo, perwisyo pa sa pagpasok mo sa sarili mo pamamahay. Nakakasira ng mga sasakyan ang mga lubak na gawa ng Maynilad. Wala man lang sila effective na solutions para sa convenience and safety ng mga motorists.

  5. yvonne osias on November 16th, 2011 7:53 pm

    hello maynilad.. mag advice nman kayo kung mag disconnect kayo ng linya for what so ever reason.. buong barangay,,WALANG TUBIG!!!!!!!!!!!!!!!! nag babyad kmi ng maayos!!!!!!!!!!!!!!!!! umayos din kayo…!!!!!!!!!!!!!!!!!!at yan trunck line nyo walng sumasagot…asan telephone operator nyo???????????????nakainis… perwisyo ginagawa nyo!!!!!!!!!!!!!!!!!

  6. concernedcitizenofcainta on November 24th, 2011 3:43 pm

    Hi, this is to formally complain about the numerous digging projects you have along ortigas extension with emphasis on your project in front of the Robinson’s junction. Since July, I have seen your pipelaying project along Ever Gotesco (Ortigas) which until now is still on-going. Plus, you added another project near BF Metals and the latest, in front of Robinson’s Cainta. Your projects have caused daily traffic particularly during rush hours.

    For the convenience of everybody, why don’t you finish one project at a time? It’s almost December and this means more traffic in preparation of the holidays. Please give us some consideration and stop digging holes and causing traffic. Learn to only take projects that you can deliver on time with causing everybody inconvenience. Plus, due to the weather (sudden rain), I think it’s best if you do your projects during summer (April-May) while the students are all on summer vacation. This would definitely, ease the traffic and number of commuters everyday.

    Thank you.

  7. concernedcitizenofcainta on November 24th, 2011 3:48 pm

    Hi, this is to formally complain about the numerous digging projects you have along ortigas extension with emphasis on your project in front of the Robinson’s junction. Since July, I have seen your pipelaying project along Ever Gotesco (Ortigas) which until now is still on-going. Plus, you added another project near BF Metals and the latest, in front of Robinson’s Cainta. Your projects have caused daily traffic particularly during rush hours.

    For the convenience of everybody, why don’t you finish one project at a time? It’s almost December and this means more traffic in preparation for the holidays. Please give us some consideration and stop digging holes which causes heavy traffic.

    Learn to only take projects that you can deliver on time without causing everybody so much inconvenience. Usually, it take about 45 minutes to commute from Cainta to Ortigas, now it takes 2 hours going to Ortigas!

    Plus, due to the weather (sudden rain from time to time), I think it’s best if you do your projects during summer (April-May) while the students are all on summer vacation. This would definitely, ease the traffic and number of commuters everyday.

    Stop giving everybody a headache.

    Thank you.

  8. Ana Distor_Mcgroarty on February 18th, 2012 10:31 am

    I am obviously a very frustrated customer. water was cut 5 days ago even if we paid the day it was cut and was promised that they will resume services that day or the morning, we waited and called when they didnt come the next day again and we have a total of 10 calls and Noone came. We have an infant and a 1 year old, we havent cleaned nor taken a bath, laundry is piled up. I am very dissatisfied and dissapointed with the primitive way you handle everything. Your Company have shown the lowest kind of customer service any country can experience!!! I demand for water services NOW!!! under my fathers name Manuel Distor Sr at 28-B Granada St Merville Subd Paranaque!!!!!

  9. Ana Distor_Mcgroarty on February 21st, 2012 9:12 am

    I am taking that thing that you guys placed on my meter..its been a week and this is in-humane, I will contact my lawyer and I am suing your asses.

  10. rosalie capistrano on February 27th, 2012 3:27 pm

    Good Afternoon po,
    galing po ako sa maynilad aroceros tga tondo po ako.ngcomplain po ako kasi sa sbrang laki ng bill nmin.reopening po ako nun last october tas myroon po akong utang na hinuhulugan n 10 thou .ngdown po ako ng half tas.ngbyad po ako sa bnko ng 5thou +un meter bankin 2300.the time po n dmting un 1st billing ngpnta po aqo dn at ngask po n bkt walang dmting skn n bill sv nla after 3mnths p dw .so ang ginwa ko po bnyaran po un ntirang utang kc sv po byran ko dw po for 6mnths.ngbyad aqo ng 2500.ngsalita po ako sa knila “pano po un e d maiipon po un utang ko?sv nla aayusin dw nla .ngaun nga po ang nging bill ko mula nun oct-jan ay 16,000.sympre po ngulat ako.pano po b gwin ko sbi ko nd ko maba2yaran kgad mgkano po pwede kong ibyad muna.sv ko pde po 2thou?sv nla cge ok lng pero byran u kgd kc bka mputulan k.kya ngbyd po.now po my bill uli dmting pnba2yaran skin lhat kc un dw ang konsumo ng tubig ko.sv ko po wla akong ganon halaga ok lng po b kng 2thou lng .ok dw pero bka dw mputulan dw ako.wala tlga akong malaking halaga share lng po un ng mga kpatid ko kya kmi nkpgbyad sa utang nmin tas pnibagong mlaking bill dmating n nmn.sana po konting konsiderasyon lng po gusto ko po na malinis ang utang ko pano po b un pero nd po sa paraang bglang byad dhil mahirap lng po kmi at ngha2ti lng po kming mgkptid sa pgbbyad ng bill.kc sbi ng nkausap kong empleyado nyo na byaran ko rw lhat un pra clear at nun snbi nya ko na 2thou lng ang byad ko muna sv nya bhala rw ako preo bka mputulan dn dw ako sa nxt bill.pano po b gawin ko ?tatanggapin ko n ganon n tlga ang bill nmin wala po akong maga2wa pero sna lng po wg bglaan kasi nd pa nga po kmi naka2ahon sa bnyaran nming utang tas eto n nman po.salamat po at sana ay matugunan nyo ang aking hinaing konting konsiderasyon lng po.

  11. Susana Coloma on March 12th, 2012 2:44 pm

    Naputulan kami ng metro ng tubig so binayaran ko ng lahat ang kaso me wala palang cashier yang Maynilad na yan pupunta ka pa sa bayad center ngayon nabayaran ko in full lahat yung utang ko tapos tatawag kapa pala sa hotline kuno nila na 1626 e napudpod na daliri ko walang sumasagot ano bang clase naman yan bulok kayo dyan dapat me cashier kayo sa office ninyo ano bang pahirap yan mahal na pamasahe sa kapupunta sa bayad center yung hot line ninyo wala pang sumasagot para sabihin lang na bayad na kami ano ba yan wala ba kayong magagawa dyan hindi ninyo ba kayang magbayad ng kahit 1cahier lang sa office ninyo pahirap kayo wala namang sumasagot sa hot line ninyo ang layo pa ng office ninyo sana magawan ninyo ng paraan yan busy din kami tulad ninyo pls lang maglagay naman kayo ng Cashier dyan sa office ninyo dyan sa Imus Branch ninyo taga Las Pinas ako at ilang tawag na sa bulok na hot line ninyo pero walang sumasagot akala ko ba hot line ninyo yan e walang sumasagot ano ba yan gawan ninyo ng paraan yan!!!!

  12. Susana Coloma on March 12th, 2012 2:57 pm

    Sabi nila doon sa branch ng Maynilad sa Imus pag nakabayad na ako tumawag sa 1626 e napudpod na kamay ko sa ka di dial e wala namang sumasagot pano ba ito pwede bang ipaabot ninyo sa Maynilad Imus branch ninyo na bayad na ako ng 3,366.81 last March 9,2012 at kabitan na nila kami ng tubig ok ang account no is 61274662 address at B25L7 St.Louie Village Talon Las Pinas 3 ang OR no. is TR#08606 pls lang paki padala yan sa Imus branch ninyo para makabitan naman kami ng water ang promise nila 2 days lang ikakabit na yan , dpat magkaroon namna kayo ng isang cashier doon sa office ninyo alam ninyo ba ang layo ng mga bayad Center ninyo hindi bale sana kung tapos na sa ganon ang kaso itatawag pa sa 1626 hot line daw yan e wala namang sumasagot ano bang klaseng pahirap yan sa amin , imagine ninyo e kung isang lakad na lang yan makakatipid pa kami imagine ninyo nagbayad na kami pahihirapan pa ano ba yan gusto ba ninyo na dalin ko pa yan ke Mike Inriquez naku naman nakakahiya kayo, pls lang action ang kailangan namin sana magawan ninyo ito ng paraan thank you

  13. dina tsuchida on March 27th, 2012 6:37 pm

    good evening,
    dalawa ho yung bill na binayaran ko yung isa ronald dolleton na me meter # na 6087879 na ang bill ay 978.83 yung isa luningning dolleton na me meter # 60061554 na me bill na 3,153 binayaran ko po to sa BDO nung march 23 2012 pero nagkapalit ho nabayaran ng 3,153 yun ronald dolleton pano ho kaya ito tumatawag ako sa ofis nyo wala naman ngayun pinutulan pa ho kami kahapon march 26 please naman anu ba naman yan company nyo buti pa meralco me disconection letter bat kayo basta basta na lang

  14. melissa on May 11th, 2012 7:59 am

    PINUTOL o NI-LOCK our meter ng MAYNILAD since nagba2yad naman kami ng Monthly dues namin…Kababayad ko lang nga ng for the month ng May since walang bill na dumating for the month of April.lumang receipt ang ginamit ko…
    At nabusisi ko na tila ata hindi naibabawas ang mga binabayad ko sa billing..Kung pinutol dahil sa 24K para sa meter un di ko binabayaran di naan sa akin nakapangalan alam ko nakabayad ang may ari ng 3K at di naman itatakbo o nanakawin ang meter nyo, para putulan ng MAYNILAD. @$ K ay napakamahal na meter…Di aman lahat ng nakatira sa BFHomes ay RICH>>> walang consideration… malay mo kaya di makapagbigay ang may-ari e may diabetes …Higit na importante ang kalusugan ng pamilya nya kaysa sa bayaran kau…Nakaka-asar naku po! mada2gdagan na naman ang puti ng Buhok Ko!!!!
    Ano kaya ang legal na paraan para ipaglaban ang karapata ng isang cnsumer?

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